3 Ways to Get the Most Out of Managed IT Services

Businesses are starting to realize just how valuable leaning on managed IT services providers is. Having an experienced IT partner can help free up internal IT staff so they can focus on more strategic projects and initiatives. Establishing a strong relationship is essential, as is trying to get the most that you can out of your chosen managed IT services providers.

Avoid Bargain Shopping for Managed IT Services

Table of Contents

1 Avoid Bargain Shopping for Managed IT Services
2 Ensure They Provide Advanced Services
3 The Managed IT Service Provider Should Be a Partner

Many businesses turn to managed IT providers to help them handle aspects of their IT needs that they cannot handle themselves. Companies and business owners who have turned to these services have become familiar with things such as cloud hosting, email hosting, storage, backups, and customer relationship management services.

However, there is an oversupply of these services and so some business owners could be tempted to bargain shop to get the most value for money. This is not a bad approach, but it is not necessarily the right one. Businesses should instead focus on managed IT service providers who understand the business and can provide custom managed IT solutions that further business goals and ensure the best business outcomes. The managed IT service provider chosen should focus more on helping the business achieve its aims and less on the technology that they provide. Doing this helps them become a strategic partner who is much more valuable than one who just offers IT services that businesses can get from anyone.

Ensure They Provide Advanced Services

When searching for a managed IT service provider, you will likely come across a lot of companies that only offer commodity services. Such services include email hosting, security, and the like. In addition to all of these essential IT services, you should also be looking for managed IT service providers who deliver advanced services like application management, cloud infrastructure management, and business processes outsourcing. Additional services you should consider include business intelligence, advanced application monitoring, and data analytics. Although many of these are emerging IT services, they are required for any modern business that wants to take full advantage of the technology available to it.

The Managed IT Service Provider Should Be a Partner

There are legitimate reasons why you would want a managed IT service provider to function as your IT department. However, a hybrid structure has been shown to work a lot better. This is where the managed IT service provider complements your internal IT team without replacing it. When you have such a hybrid structure in place, it frees your internal team up to focus on strategic IT ideas and projects. Highly strategic projects such as custom app development or cloud initiatives that are tailored to the business are better handled by an internal IT team that fully understands the unique requirements of such strategic initiatives.

The reasons why businesses partner with a managed IT services provider are changing as business needs change. Businesses that want to get the most out of their chosen managed IT services provider need to know exactly what they need and then find partners who can meet these needs.